High latency and error rates

Incident Report for Duolingo

Resolved

This incident has been resolved. Duolingo services are available.

Posted Jun 18, 2020 - 23:28 UTC

Monitoring

Engineers are monitoring the implemented fixes.

Posted Jun 18, 2020 - 22:45 UTC

Update

Engineers are continuing to work on the high errors rates and latency.

Posted Jun 18, 2020 - 20:46 UTC

Update

Engineers are continuing to work on the high errors rates and latency.

Posted Jun 18, 2020 - 20:19 UTC

Update

Engineers are continuing to work on the high errors rates and latency.

Posted Jun 18, 2020 - 19:47 UTC

Update

Engineers are continuing to work on the high errors rates and latency.

Posted Jun 18, 2020 - 19:18 UTC

Update

Engineers are continuing to work on resolving the latency and error rates.

Posted Jun 18, 2020 - 18:35 UTC

Update

We are continuing to work on a fix for this issue.

Posted Jun 18, 2020 - 18:05 UTC

Identified

Engineers have identified the issue and are implementing a resolution.

Posted Jun 18, 2020 - 17:59 UTC

Investigating

Duolingo is experiencing high latency and error rates. Engineers are investigating the issue.

Posted Jun 18, 2020 - 17:51 UTC

This incident affected: Duolingo, Duolingo English Test, Duolingo for Schools, and Tinycards.